CrewPayDay — Support
Last updated: August 14, 2026
Need help with CrewPayDay, or have a question about your account, a roster upload, or a subscription? Reach out and we'll get back to you.
Common topics
- Account access — questions about registration, approval status, or signing in.
- Roster upload issues — a PDF that doesn't parse correctly or produces an unexpected result.
- Subscription and billing — questions about your CrewPayDay Premium subscription, restoring a purchase, or a billing issue. Note: purchases are processed by the Apple App Store / Google Play — for a refund request, please also see Apple's or Google's own support channels, as CrewPayDay does not process payments directly.
- Privacy and data requests — see our Privacy Policy for how to request or delete your data.
Response time
We aim to respond to support emails within a few business days.